This privacy policy explains in detail how 11abc collects, uses, and protects your personal information. We believe transparency is the foundation of genuine trust.
We protect your privacy through six core principles.
Every transaction and login is protected with 256-bit SSL encryption. No one can intercept your data in transit.
Your personal information is never sold or rented to third parties. This is one of our strictest policies.
We collect only what is genuinely needed to provide our services. No excessive or irrelevant data is collected.
Our systems are regularly audited by independent third-party security experts to ensure there are no vulnerabilities.
You can find out how your data is being used at any time. We do not hide anything or use vague language.
You can request deletion of your personal information at any time. We will process the request in accordance with applicable rules.
Welcome to 11abc's privacy policy. This document applies to every person who uses the 11abc platform — whether through the website, mobile app, or any other channel.
11abc believes you should have full control over your personal information. This policy is fully transparent about what data is collected, why it is collected, and how it is kept secure.
Please Note: This privacy policy is 11abc's Terms and Conditions and Responsible Gaming This policy should be read alongside our other platform policies. Continued use of the platform constitutes acceptance of this policy.
This privacy policy has been prepared in compliance with Bangladesh's data protection laws and international standards. We always uphold the principles of fairness, transparency, and security in processing user data.
11abc collects only the information needed to provide you with the best possible service. The table below clearly outlines the types of data collected and the reasons for collecting them.
| Type of Information | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID | Age & Identity Verification |
| Contact Information | Mobile number, email address | Account communication and OTP |
| Financial information | Mobile Banking/Nagad number, transaction history | Deposit & Withdrawal Processing |
| Device Information | IP address, browser, operating system | Security & Fraud Prevention |
| Gaming Information | Bet history, wins/losses, session duration | Service Improvement & Responsible Gaming |
| Location information | Approximate country and city (IP-based) | Compliance with Geographic Restrictions |
✅ What We Do Not Collect: Your full bank account number, card number, PIN, or password is never stored on 11abc servers.
11abc collects user information in several ways. It is important that you have a clear understanding of each method so you can use our services with full awareness.
Our Commitment to Transparency: 11abc never collects your information without your knowledge or consent. By completing registration, you are considered to have given explicit consent.
11abc uses your personal information only for specific, legitimate purposes. We never misuse your data or use it for anything beyond what it was collected for.
11abc never sells, rents, or shares your information with unauthorized parties. In limited circumstances, certain data may be shared with trusted partners.
⚠️ Sale Prohibited: 11abc does not sell your personal information to advertisers, data brokers, or any other commercial third party — and never will.
All third-party partners are bound by strict confidentiality agreements with 11abc. They may only use data for specified purposes and within defined time limits.
11abc uses cookies and similar tracking technologies on its website and app. Cookies are small text files stored on your device that help improve your experience.
You can disable non-essential cookies through your browser settings. Note that doing so may affect the functionality of some features.
11abc retains your data only for as long as necessary. We routinely delete information that is no longer needed or has passed its retention period.
✅ Automatic Deletion: Once the designated retention period expires, data is automatically deleted from our systems — no room for human error.
You have specific rights over your personal information at 11abc. We fully respect those rights and are happy to assist with any related request.
Contact support if you would like to know what information we hold about you.
To correct inaccurate or outdated information, submit a request with verified supporting documents.
You can request deletion of your data unless we are required by law to retain it.
You may object to marketing communications or certain types of data processing.
You can request an export of your information in a readable format.
You may request that we limit the use of your data under certain circumstances.
To exercise your rights: Contact our support team. We typically process requests within 30 business days. Some information may be requested to verify your identity.
11abc strictly does not provide services to anyone under 18. Protecting the data of children and minors is a core part of our privacy policy.
⚠️ To Parents & Guardians: If your child has registered on this platform without your permission, please contact us immediately. We will take prompt action.
11abc employs industry-leading technical and organizational measures to keep your data secure. We treat security as an ongoing commitment, not a one-time task.
✅ In the Event of a Data Breach: If a security incident occurs that may affect your data, we will notify you within 72 hours in accordance with applicable regulations.
11abc reserves the right to update this privacy policy when necessary. We will notify you in an appropriate manner depending on the nature and significance of any changes.
Continued use of the platform after the updated policy takes effect will be considered acceptance of the new terms. If you do not agree, please close your account and notify support.
Tip: Bookmark this page and check back occasionally. You can easily see when the last update was made by checking the "Last Updated" date at the top of the page.
If you have any questions, concerns, or complaints about this privacy policy, please get in touch with us. We provide support 24 hours a day, 7 days a week.
When submitting a request to delete or correct privacy-related information, including your registered mobile number or account ID helps us process it faster.
Your data is completely secure at 11abc. Register for free now and kick off your gaming journey with a welcome bonus.